Blog

Sales management is a challenging job, and we all know that managing a team can be such a pain sometimes because of lack of engagement or motivation. Sometimes, we also see that there is a lack of trust among team members.

Salesforce Sales Cloud to the rescue.

Sales Cloud, a leading CRM (customer relationship management) software, helps managers automate, control, and analyze sales processes. It allows managers to find potential clients, collect details about them and their contact history, analyze and predict future opportunities, and produce reports on overall performance.

Here are the 10 challenges that Sales Cloud helps sales managers solve.

1. Sales Reps Aren't Hitting Their Numbers

Sales managers know that meeting quota is key to success, and if they don't hit their numbers, something needs to change. Sales Cloud helps close more deals by matching your forecasts with what is happening in the field. This way, it allows sales reps to achieve the goal quickly.

2. Setting Goals & Aims

One of the most important things a manager must do is set goals, create schedules, and cover those with each team member. Setting and communicating with Sales Cloud is much more effective and efficient.

Managers can set goals and aims for each team member and see the performance of their entire sales team in one place. That way, managers can easily compare the performance of their different salespeople. They also have easy access to all data in real-time, so making decisions fast is easier.

3. Managing Lead Generation

Create a process to create new leads, check the progress of each lead, and follow up with prospects who are not ready to buy yet. With the correct data captured in Sales Cloud, you can easily track which campaigns are working and not. You can also keep track of touchpoints and create a process to produce more leads.

4. Follow Up on Leads

With Salesforce click-to-dial feature, you can quickly dial the phone from any of your Sales Cloud pages. Setting up this relationship with a client is crucial for sales, especially if they are unfamiliar with your product. With Salesforce click-to-dial feature, you can call a prospect directly from your Sales Cloud Dashboard.

5. No Visibility into What's Going on With Your Team

Sales managers need to know what their reps are working on to guide them back on track if necessary. Having visibility through emails, phone calls, and activities ensures you always have the complete picture.

6. Managing Opportunities

With rich dashboards and lead scoring features, you can check your sales process and find ways to slip away. When you track all this information manually, it takes more time than it should, but with Sales Cloud, you can manage deals in one place and work towards the same goal with your team.

7. Track Pipeline Performance

Get a visual representation of your deals in the sales cycle, so it is easier to forecast revenue and prioritize leads. There are certain stages when you need to pay more attention to your deals. With Sales Cloud, you can easily follow up with them to ensure everything goes well.

8. Sales Team Is Working from Multiple Tools

It is challenging to track each team member using multiple tools, so every sales rep needs to work from the same tool so the sales manager can easily track their progress as a team. With Salesforce Sales cloud for Outlook, everyone works with the latest information every time they open their inbox.

9. Monitoring Sales Performance & SLA Compliance

With Sales Cloud Activity Capture, you can get real-time visibility on all critical sales metrics to find trends and opportunities. It is easy to perform this task when it comes to high-level metrics. But Sales Cloud allows you to track other vital information easily.

10. Managing Quotes, Contracts, and Invoices

Managers can create contracts automatically with the help of Quote-to-Cash features. With this feature, you can save time and resources you could have spent on the manual creation of those documents. Moreover, you can easily track the status and progress of each contract or invoice.

Managing a team could not be easier than with Sales Cloud by your side, which allows you to set goals and achieve them faster than before.